Not a day goes by without reading complaints about the "quality of services" offered by Real Estate Agencies, while leafing through "all-rounder" magazines (those that deal with everything and declare 360-degree skills, without having any knowledge or preparation).
Without going into the merits and taking it for granted that in all professional categories there are trained and untrained professionals, what is most surprising is the silence of the Real Estate Agents' Federations.
Silence which can also be understood as an "indirect admission of responsibility", for the disservices caused to customers by some real estate agents since, in order to increase the number of members and take on roles closer to a political movement than to a trade federation, they often turn a blind eye to the qualities and morality of the members.
Returning to the "quality of services" and comparing those offered by Grimaldi with respect to the competition, even the most distracted customer cannot go unnoticed by the differences. Let's take for example the "Property Sheet" that Grimaldi has been delivering (for over 10 years) to every potential buyer at the same time as visiting a property.
It is the most evident example of the transparency of the information provided to its customers by Grimaldi. The area, the price of the property, the year of construction or renovation, the surfaces, the finishes and windows, the description of the rooms, the services present in the building, the type of heating and condominium expenses, any prejudicial or mortgage registrations, the perspective photo of the property with the scale plan attached, allow customers to obtain simple and precise information on the property, in a graphically attractive printout, and to come into possession of a useful tool to remember the property and its characteristics even after a long time.
The attention paid by all Grimaldi operators towards the "buyer customer", the weaker of the two parties, and the "seller customer" who sees his property represented in a clear and elegant way, makes us perceive the diversity of the Grimaldi operating method, which has always been oriented towards satisfying the needs of consumers and being at the forefront of the services offered.
The "quality of services" perceived by customers when they come into contact with a Grimaldi operator is very different from what we read in some unreliable magazines because terms such as: professionalism, seriousness and culture have always been at the basis of the Grimaldi "mission", since its birth, which dates back 40 years ago.
Renzo Cazzin
source: News Grimaldi
Grimaldi Padua
Padua - 35137 - Via G. Matteotti, 27
e-mail: padovacentro@grimaldifranchising.it
Tel. +39 49 663 033 - VAT number 05301660287
Grimaldi Cadoneghe
Cadoneghe (PD) - 35010 - Via G. Franco, 2/A
e-mail: cadoneghe@grimaldifranchising.it
tel. +39 049 88 736 56 - VAT number 05322440289